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Customer Satisfaction Among Auto Insurance Clie...
35,90 € *
ggf. zzgl. Versand

Customer service is a critical component in management with organizations being required to observe it to the core to promote consumer loyalty and retention. The objective of this study was to assess the impact of service quality of auto insurance on the satisfaction of auto insurance customers in Juba, South Sudan. The SERVQUAL model, used in this study as the guiding framework throughout the methodology and development of the data collection tool provided an avenue to measure the impact that service quality has to the satisfaction of consumers in the automotive sector. A simple random sampling was done on vehicle owners in Juba, the study area, and a semi-structured questionnaire was used to collect data. Key findings from the research showed that the key insurance firms, that is UAP insurance, Savanna Insurance, UHI Insurance, and New Sudan Insurance Company, and Britam scored highly in terms of customer satisfaction, although there was a need to improve certain aspects to assure complete customer satisfaction. The findings in this book are of critical value to the auto insurance sector in South Sudan.

Anbieter: Dodax
Stand: 24.01.2020
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A Comparative History of Insurance Law in Europe
102,70 € *
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The history of insurance law has fallen into neglect. It is only recently that the topic has again received attention from legal historians. However, the state of research is still unsatisfactory. Foremost, there are distinct national narratives of insurance (legal) history. And these narratives give the impression of insurance (law) being developed differently in the single European countries. The present volume works out a research agenda for a comparative history of insurance law in Europe. For that purpose the contributions to this volume present the state of research in different European countries and identify possible points of interactions between the national developments of insurance law. Future research will focus on these points of interactions. The present volume is, thus, the starting point and framework for future research in the history of insurance law in Europe.

Anbieter: Dodax AT
Stand: 24.01.2020
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Customer Satisfaction Among Auto Insurance Clie...
37,00 € *
ggf. zzgl. Versand

Customer service is a critical component in management with organizations being required to observe it to the core to promote consumer loyalty and retention. The objective of this study was to assess the impact of service quality of auto insurance on the satisfaction of auto insurance customers in Juba, South Sudan. The SERVQUAL model, used in this study as the guiding framework throughout the methodology and development of the data collection tool provided an avenue to measure the impact that service quality has to the satisfaction of consumers in the automotive sector. A simple random sampling was done on vehicle owners in Juba, the study area, and a semi-structured questionnaire was used to collect data. Key findings from the research showed that the key insurance firms, that is UAP insurance, Savanna Insurance, UHI Insurance, and New Sudan Insurance Company, and Britam scored highly in terms of customer satisfaction, although there was a need to improve certain aspects to assure complete customer satisfaction. The findings in this book are of critical value to the auto insurance sector in South Sudan.

Anbieter: Dodax AT
Stand: 24.01.2020
Zum Angebot
Highlights on Reinsurance History
43,95 € *
ggf. zzgl. Versand

Despite being one of the main pillars of the insurance industry, reinsurance is little known by the general public and is rarely the focus of academic study. In this book, the authors - economic historians and experts in the field from across Europe and Japan - seek to address this by shedding light on one of the most globalized of all economic activities. In a clear and engaging manner, they reveal the history of reinsurance in both national and international contexts, aiming to illuminate this vital, but often overlooked, aspect of insurance.

Anbieter: Dodax AT
Stand: 24.01.2020
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Alien Abduction Insurance
35,00 € *
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Alien abduction insurance is an insurance policy issued against alien abduction. The insurance policy is redeemed if the insured person is abducted by aliens. Simon Burgess, Managing Director of British Insurance, well known for being involved in the bizarre end of insurance, said "Of course, the burden of proof lies with the claimant. Let s face it insurance is so tedious that if I can enlighten my dreary life with a bit of humour every now and again, I will."

Anbieter: Dodax AT
Stand: 24.01.2020
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Alien Abduction Insurance
34,00 € *
ggf. zzgl. Versand

Alien abduction insurance is an insurance policy issued against alien abduction. The insurance policy is redeemed if the insured person is abducted by aliens. Simon Burgess, Managing Director of British Insurance, well known for being involved in the bizarre end of insurance, said "Of course, the burden of proof lies with the claimant. Let s face it insurance is so tedious that if I can enlighten my dreary life with a bit of humour every now and again, I will."

Anbieter: Dodax
Stand: 24.01.2020
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Multiple Decrement Models in Insurance
80,24 € *
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The book will serve as a guide to many actuarial concepts and statistical techniques in multiple decrement models and their application in calculation of premiums and reserves in life insurance products with riders and in pension and employee benefit plans as in these schemes, the benefit paid on termination of employment depends upon the several causes of termination. Multiple state models are discussed to accommodate the insurance products in which the payment of benefits or premiums is dependent on being in a given state or moving between a given pair of states at a given time, for example, disability income insurance model. The book also discusses stochastic models for interest rates and calculation of premiums for some products in this set up. The highlight of the book is usage of R software, freely available from public domain, for computations of various monetary functions involved in insurance business. R commands are given for all the computations.

Anbieter: Dodax
Stand: 24.01.2020
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Highlights on Reinsurance History
42,95 € *
ggf. zzgl. Versand

Despite being one of the main pillars of the insurance industry, reinsurance is little known by the general public and is rarely the focus of academic study. In this book, the authors - economic historians and experts in the field from across Europe and Japan - seek to address this by shedding light on one of the most globalized of all economic activities. In a clear and engaging manner, they reveal the history of reinsurance in both national and international contexts, aiming to illuminate this vital, but often overlooked, aspect of insurance.

Anbieter: Dodax
Stand: 24.01.2020
Zum Angebot
Barriers to micro-insurance outreach for pastor...
29,98 € *
ggf. zzgl. Versand

Micro insurance in Kenya is still undeveloped compared to micro credit and micro savings due to the fact that it offers no immediate benefits to the insured. Insurance companies in Kenya have been taking long to compensate their clients in the case of any peril and therefore insurance is seen as a way of stealing the money from the citizens.This study has looked into ways of making micro insurance locally available to both large and small scale crop farmers. It has gone a step further to investigate ways of merging up micro insurance and micro credit by using insurance as collateral to acquire loan. It was realized that there is a possibility of selling an insurance contract to a buyer of produce whereby the farmer can later pay the premium after the harvest of the produce. Moreover, there is a possibility of the harvest being used as collateral when it is in the warehouse of the Kenya National and Cereals Produce Board (NCPB). This increases the creditworthiness of the otherwise not qualifying-for-credit farmer as well as the produce being stored waiting to hit the market highs in order to be sold for profit.To make use of the technology, this paper calls for the development of a mobile application that will enable farmers access information in real time on their mobile phones and thereby being able act accordingly.

Anbieter: Dodax AT
Stand: 24.01.2020
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